You can update your home address via the ‘My Account’ section on this website.

Once logged in select ‘Personal Details’, then click on the update button and select ‘Update my address’ from the drop down list.

If you are having difficulty accessing your account, you can find supporting information in the ‘online account’ section of our FAQs.

This depends on the type of agreement you have with us and whether the product was sold at a distance (telephone, email, post or online). Below is a standard breakdown for each product but please be sure to check your policy agreement terms as this may differ from what is standard.