The responsibilities of a Collections Representative
Are you a dynamic and motivated individual with a passion for delivering exceptional customer service? We’re looking for a dedicated Collections Representative to join our vibrant team. As a Collections Representative, you’ll play a crucial role in supporting customers during default situations and managing their accounts.
Your role will include contacting customers to discuss their account status, negotiating payment plans, and providing solutions to help them resolve their outstanding balances. You’ll also maintain accurate records of customer interactions and payments, making sure you comply with company policies and regulations. Your goal is to provide excellent customer service while effectively managing and reducing delinquent accounts.
Want more information? You can view the full job description below or you can contact our Talent Acquisition team if you have any questions; sfscareers@stellantis-finance.com
What will set you apart?
We’re looking for someone with a background in business administration, economics, law, or similar fields – this isn’t mandatory, but it would be beneficial. Previous experience in debt management, negotiation skills, and the automotive sector, along with knowledge in managing defaults, is highly valued.
This is an office-based role, but you’ll also enjoy a balance of working from home.
Let’s work together
To give the best customer service, we need the best team to support us. People are the driving force of our business; we want to work with the best to continue to be amazing. We have a range of opportunities within your role and the wider business to help you grow. From our Diversity Squad, Women of Stellantis network, Employee Forum or become an Engagement Champion in your department, there is something for everyone to be involved with and help shape our company.
If this sounds like the role for you, apply today.
Closing date 30/04/2025 - Please note we reserve the right to remove the vacancy before this date.